Table of Contents
Chapter 1: Just in time: an introduction 1
Chapter 2: Information Systems 17
Chapter 3: Supply Chain Management 29
Chapter 4: Lean Production 4 7
Chapter 5: Six Sigma 59
Chapter 6:0perations Research and the developing countries 73
Chapter 7: Quality Function Deployment (QFD) 85
Chapter 8: Simulation 97
Chapter 9: Queuing Models 111
Chapter 10: RFID 11 7
Chapter 11: Failure Mode and Effect Analysis 127
Chapter 12: Mathematical Models 145
Chapter 13: Vehicle Routing Problem 157
Chapter 14: Incentive Systems 171
Appendix (A): Test Yourself.. 175
Test-1
Test-2
Test-3
Test-4
Test-5
